I'm laying in bed thinking about my essential item and how much I want more when my phone rings. I picked it up.
Her: "Hello, can I speak to Campbell?"
Me: "This is she."
Her: "Hi this is Dr. M"
Me: "um, Hi."
Her: "Did you know you have an appointment right now?"
Me: "um, I do? It's tomorrow at 11:45."
Her: "No, it's right now. Do you have a card? You know you are responsible to pay for this appointment right?" $100.
Me: "What, why?"
Her: "Did you make an appointment on the phone?"
Me: "I did but she said the soonest available was going to be the day I already had scheduled and then she called me a few days later to let me know that Tuesday was available, and I said one day is not a big deal."
Her: "Well she scheduled you for today. You're going to have to take it up with her. Can you come in on Thursday at 12:45?"
We said our goodbyes and hung up the phone.
I have been seeing Dr. M for almost two years and have never ONCE missed an appointment or showed up late. Not once. I think it's crap that I am financially responsible for a miscommunication so I will not be going back to Dr. M. I called her, knowing she wouldn't be in the office anymore and said: "Hi Dr. M, this is Campbell. I am calling to cancel my appointment we just made for this Thursday because I have never been late or missed an appointment and it's not fair that you are holding me responsible for a mix-up. Thanks. Bye." Even if she calls me back and says forget about the charge, I won't. Now it's weird. Now I am extremely upset. I feel like I'm being punished for something I didn't do. I'm so tired of my life. I realize most of you will think that I am overreacting but I don't care. It's not fair and now I don't feel comfortable with my doctor anymore.
I don't know what to do anymore. My only hope of survival was based on medication and therapy. I have to find a new doctor and my work schedule will soon be insane. I will be working ten hour days until the summer so that leaves very little time for finding a new doctor. I don't know what to do and I'm kind of panicking.
About half an hour later my doctor called and said, "Hi this is Dr. M. I got your message and if you say it's a misunderstanding I believe you and I will absolutely not charge you for that appointment. I'd hate for you to feel abandoned over a misunderstanding. Please call me back and let me know if you still want to come on Thursday."